People are talking about your |
It's time to eNgage with them to offer a seamless customer experience
Unified Inbox
Be responsive to your customers at all social media and app store channels.

  • All Mentions & DMs in one place
  • Keyword / Hashtag Tracking
  • Appstore Reviews
  • Sentiment Analysis
  • AI Tagging
  • Bulk Reply
  • Assignment
  • Welcoming Messages
  • Customer Profile
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Schedule and publish social media posts simultaneously.

  • Multi Channel Post Scheduling
  • Simultaneous Post Publishing
  • Post Status
  • Assignment
  • Facebook Post Publishing
  • Instagram Post Publishing
  • Twitter Post Publishing
  • Linkedin Post Publishing

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Monitor your brand's or competitor's social media and app store accounts.

  • Number of Mentions
  • Number of Direct Messages
  • App Review Count
  • Follower Count
  • Engagement Rates
  • App Ratings
  • Top Influencers
  • Competitor Account Tracking
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Get brand-related trend notifications and crisis alerts by setting keyword, post count etc. rules in real time.

  • Real time email alert
  • Rule based alert setup
  • Keyword and Hashtag alert
  • Influencer Alert
  • Alert by Channel
  • Alert by Tagging
  • Alert by specific user

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Improve the Customer Service KPIs
See eNgage CXM in Action!
Let's figure out how to use eNgage CXM to empower your brand and operations on social media and app stores