ALL-IN-ONE SOCIAL MEDIA / APP STORES MANAGEMENT

Unified Inbox
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Reduce response times and customer service costs and engage with your customers in a single inbox.
Unified Inbox
It's time to impress your customers with resolving their issues 10x faster for every channels of social media and app stores.
Make your team 10x faster for
Instant Customer
Engagement
Smart Tagging
eNgage CXM leverages super easy tagging feature, beyond that, AI tagging to understand the content of a conversation and recommend relevant and descriptive tags when data volume reaches a certain threshold.
Use AI Tagging to identify your
Customers' Talks
Assign & Collaborate
Prevent your team from confusing who’s dealing with a customer message. Don’t allow any duplicate responses. Assign one of your team members or yourself to handle a customer conversation or see who's the current assignee. Change conversation's status and get your team on the same page and make collaboration easier with the real-time updates.
Use Assign and Status to
Be Organized
Advanced Filtering
eNgage CXM leverages super easy tagging feature, beyond that, AI tagging to understand the content of a conversation and recommend relevant and descriptive tags when data volume reaches a certain threshold.
Dive 10x deeper to refine
Search Results
Improve the Customer Service KPIs
See Unified Inbox in Action!
Let's unify and manage all your social media and app store accounts in a single inbox!